merrisprig™ / Purchase terms
Terms and Conditions
These terms apply to purchases from merrisprig.com, operated by Shenzhen Deruiyou Network Technology Co., Ltd.
01 / Our products
Our collection includes home decor such as sculptures, tabletop accents, vases, and wall art. Review each listing for its description, available options, specifications, and included items.
Flowers, books, furniture, and other styling props are not included unless expressly listed. Lighting and screens can affect color appearance, but this does not excuse a material discrepancy between the product and its description.
02 / Placing an order
Provide accurate customer, delivery, and payment information. Review your selected products, quantities, and final total before submitting the order.
If clarification is needed to process your purchase, we may contact you using the details provided. Order-related communications will explain the status of your purchase.
03 / Prices and payment
The applicable product prices, shipping charges, discounts, currency, and taxes identified by the store are displayed before payment.
Payment must be successfully authorized. Available payment methods appear at checkout. Your payment provider may impose separate charges under its own terms.
04 / Processing and delivery
Our Shipping Policy explains order processing, estimated delivery, tracking, and shipment assistance. Delivery estimates should be read together with any specific commitment made for your order.
Contact us if an order is delayed, missing, or damaged. We will review the circumstances and provide the remedies required by the applicable policy and law.
05 / Changes and cancellations
Contact us promptly to request an order change or cancellation. Changes cannot be guaranteed after fulfillment begins.
If an unfulfilled order is successfully canceled, we will refund the payment without a cancellation fee.
06 / Returns and product issues
Our Return & Refund Policy explains eligibility, return instructions, costs, and refund processing.
If an item is faulty, damaged, incorrect, incomplete, or materially different from its description, notify us with your order information. We will review the issue and arrange an appropriate remedy.
07 / Product use
Use products according to the listing and any supplied instructions. Do not assume a decorative item is food-safe, waterproof, suitable for outdoor use, or intended as a toy unless that use is stated.
Install wall decor using suitable hardware for the wall and item. Contact us before ordering if the required specifications are unclear.
08 / Promotions, availability, and errors
Promotions are subject to the conditions presented with the offer. Product availability may change.
If a genuine pricing, inventory, or description error affects a submitted order, we will explain the problem and available resolution. We will not substitute a materially different product or increase the agreed charge without your consent.
09 / Consumer rights and updates
Nothing in these terms removes rights, warranties, or remedies that cannot lawfully be excluded. If a provision is unenforceable, the remaining provisions apply to the extent permitted by law.
Updates to these terms will be posted on the website. Later changes do not retroactively remove rights attached to an earlier purchase.